Aeon is the electronic system you use to request an item through Special Collections as well as track the history of requests you've received previously.
Your username and password allows us to give you secure access to information about your requests. We can also enable you to edit your personal information such as your address or phone number.
Your username will be your email address. If you do not have an email address, contact library-special@jmu.edu. Your password also can be anything you like, but must be at least eight characters long and contain a lowercase letter, an uppercase letter, and a number. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the special collections staff. The password you set is stored encrypted and cannot be retrieved.
In the event that you forget your password, please contact the Special Collections office at (540) 568-3612. We can then reset your password allowing you access to the Special Collections Request System (Aeon). Please change your password once you logon.
You need a Web browser that can handle forms, tables, and preferably cascading style sheets (CSS). We recommend the current versions of Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari.
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your requests, you can take the following steps:
The technology that we use sends a Session ID to be stored on your machine.This cookie is required to remain logged in to the Aeon system.
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